Returns & Exchanges

At Velites, we are committed to your peak performance and offer a 30-day window for returns or exchanges on all premium gear. Items must be in their original, unused condition with all athlete-grade packaging intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Gear

  Place the unused products back into their original packaging, ensuring all tags and accessories are included to maintain product integrity.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through the portal and drop your package off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our team verifies the condition of your returned gear, we will process your refund or ship your replacement within 3-5 business days.